Reservation FAQ

ABSOLUTELY! For school or department reservations, please call us or leave us an email so that we can create a department account to ensure that you are not charged tax.

Making a reservation on our website allows you to select the items you would like to rent, and when you would like to rent them. Once you complete the forms, you will receive an email of your request. We will also receive the same email, call to confirm all the information is correct, and will then take payment information over the phone. Or, you can stop by and make a reservation in person, and pay in person.


NOTE: IF YOU DO NOT PAY FOR RESERVATION BEFORE THE PICKUP DAY, WE ARE NOT RESPONSIBLE FOR HOLDING YOUR ITEMS. YOUR RESERVATION IS NOT FINALIZED UNTIL WE RECEIVE THE PAYMENT.

All reservations are refundable up until 24 hours before the scheduled pickup day. For example, if you are picking up your reservation on Friday, we would need to know before Thursday morning to be eligible for a refund. If you are picking up a reservation on Monday, because we are closed on Sunday, we need to know before Saturday morning to qualify for a refund.

Call us! This may occur if:
1. Not all items are reservable. Usually this means that we have enough in stock that you do not need to make a reservation.

2. We do not make reservations within 24 hours of the pickup day. For example, you will not be able to reserve an item if you are planning on picking it up tomorrow.

3. The items you selected are not available for the booking period. Again, give us a call, we might be able to figure something out!